AFBI Complaints Policy and Procedures

Date published: 16 February 2016

How do I make a complaint if I am unhappy with the quality of service I received?

Details

  • In person
  • By telephone
  • By letter
  • By e-mail

Full information for dealing with complaints is outlined in our Complaints Policy.

Documents

AFBI Complaints Policy
PDF (499 KB)
AFBI Complaints Procedure Leaflet
PDF (103 KB)

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